FAQ
Why choose ONAIL lamp?
ONAIL polymerizes the material, not irradiates the skin — thanks to targeted nail lighting and AI algorithms/
Advantages:
* stable result on different shades and layer thicknesses;
* less rework and "underdrying";
* higher customer comfort due to lower UV exposure.
How is ONAIL different from conventional lamps?
Inside are 109 LEDs that work in clusters: they turn on only where there are nails. If the hand moves slightly, the active zones switch according to the nails.
Does the light really only fall on the nails?
Yes. The system recognizes the position of the nails and narrows the lighting zone to only the coating area. The skin receives a minimum of UV, the coating receives enough light for reliable polymerization.
What operating modes are available at ONAIL?
AI mode (with artificial intelligence)
Targeted nail lightening, automatic dosage of intensity and time. The screen shows the selected profile and countdown.
Timers (AI):
What is Time for? Button
A Base / regular gel 30 sec.
B “Heavy” gels (difficult to polymerize) 90 s
F Extension Gels 75 s
T Top gel 120 sec.
Control: Pressing the active button again stops the countdown; pressing another button starts a new timer.
Autostart without timer selection: when hand/foot is detected, maximum 75 s.
If no nails are detected: the first two rows of LEDs light up to complete the cycle.
Standard mode (no AI)
The light covers the entire inner area of the lamp - like in conventional models. Full manual control.
Timers (Standard):
What is Time for? Button
A Base / regular gel 45 sec.
B "Heavy" gels 90 sec.
F Extension gels 90 sec.
T Top gel 120 sec.
Control: pressing the active button again ends the cycle and puts the device into standby; another button starts the corresponding timer.
Autostart without timer selection: when hand/foot is detected, maximum 99 seconds.
Power profiles Fast / Gentle (Low-Heat)
General manner of gaining power:
Fast is the standard for most coatings;
Gentle (Low-Heat) - a gentle start for sensitive plates, thick bases/rich pigments, and big fingers.
Toggle by long pressing the volume button. You can change the sound level or turn it off.
Does it help with thermal discomfort ("burning")?
Yes. Low-Heat provides gentle heating, while targeted nail lighting reduces unnecessary skin heating.
Tips: Work in thin layers; keep your thumb completely in the light area (dry separately if necessary).
Lamp life
Cluster operation means that not all 109 diodes are lit at the same time. Less thermal and electrical stress means consistent intensity in daily operation and a longer service life.
What is the service life and warranty?
The official product warranty is 24 months (according to the terms of the seller's warranty card). The actual durability depends on the mode of use and the microclimate of the workplace.
If the client moves his hand, won't there be a "dryness"?
Active clusters accompany the nails, maintaining uniform polymerization even with a slight displacement of the hand.
Does the lamp work on 110V?
Yes, ONAIL supports a voltage range from 110 V to 240 V, but the standard cable and power supply are adapted for a 220–240 V network.
To connect the lamp in countries with 110 V voltage (for example, the USA or Japan), you only need to purchase an adapter for the local outlet. The power of the power supply is completely sufficient to ensure stable operation of the device. By the way, the adapter is also suitable for charging a phone - it is so versatile.
Is the remote control included?
No, the remote control is not included in the basic package. The remote control, as well as the replaceable battery (rechargeable battery), are optional accessories.
Currently, the official ONAIL remote control is available for order, and in the future, batteries and charging stations will appear - for autonomous operation without connection to the power grid.
There are no instructions in the box. How do I know how to use the lamp?
The instructions are available in online format via a special card that comes with the lamp.
It contains a QR code that takes you to the current web instructions.
This is very convenient: the instructions for the lamp are always at hand.
Why did the screen stop showing nail recognition?
Each customer can view the AI nail recognition screen up to 6 times.
Starting from the 7th drying for the same customer, a video with sound automatically starts on the screen. The volume can be changed or turned off completely with the adjustment button.
After the first video, the broadcast continues, but without sound.
From now on, every time you dry, the video without sound will play automatically.
If the client wants to see the nail recognition screen again, simply press the AI button twice. This will return 6 more available views in AI mode.
Returns and exchanges
Within the period specified by law, provided that the product is complete and there are no traces of use. Details in our return policy or from the seller.
Where to buy original ONAIL and accessories?
Only from authorized partners. Section "Where to buy" contains a map and an official list of distributors - this is a guarantee of authenticity and correct support.
Support
We are in touch in a way convenient for you:
By phone number: 0800332741
Our email: onail.ukraine@gmail.com
Instagram: https://www.instagram.com/onail_ua